A Successful Stone Polishing Job in Houston Restored These Badly Damaged Surfaces

November 23, 2018

Stone polishing is a process by which natural stone surfaces are brought back to their former glory. With this procedure, homeowners can choose among several finishes to improve the appearance of the stone to their liking. Natural stones like marble, limestone, granite, slate, and travertine are well known for their long life, but despite their sturdiness, these surfaces can get dull over time. They can also suffer damages from acidic substances like citrus juices, wine, and harsh cleaning products. When this happens, the stone loses its luster and becomes unappealing. Polishing can rectify the damage and restore the natural beauty of the stone. This is a process, however, that requires high grade honing pads, special powders, and knowledge in hard surface restoration. Professionals, like Sir Grout Houston have the equipment and expertise to perform this task safely and effectively.


A family from Houston, TX had a pipe in their house that was leaking water. Unfortunately, this leakage damaged all the surfaces that were near the area, including the entryway marble floor. This left the stone unsightly and besmirched with dull spots. The fireplaces and the bathroom were also affected, causing several issues on the surfaces. The family tried to fix the problems, but the repairs were time consuming and didn't yield positive results. After discussing and weighing their options, they decided to look for professional assistance. Luckily, they found our stone polishing service in Houston. We were able to fix all the damages and restore the surfaces with our special process.

It was their neighbor who recommended Sir Grout Houston. He said we had done an excellent job on his travertine floor. He suggested checking out our website to get all the information they might need. They followed his advice and went online to find out more about us. As they browsed the site, the picture gallery caught their attention. The pictures were a testament to the results of our work and the professionalism we provide our customers. They were impressed with the transformation the stone surfaces receive after our work. After going through the pictures, they read comments and watched testimonials from previous satisfied clients. The great amount of positive feedback certified us as a leading company in the industry. The family was fully convinced we had the solution for their problem, so they called us and scheduled a free in-home consultation.

A couple of days later, we arrived at their home to begin the assessment of the surfaces and to offer the most effective solution for their restoration. We greeted the owners and proceeded with the evaluation. At first glance, we noticed the damage left by the leakage on the entryway floor. We could see the marble had lost its shine and had several dull spots. This kind of natural stone can suffer from etching, which is a dulling of the surface. It can be caused by harsh cleaning products, spills of acidic substances, or liquids left on the marble for long periods of time. We told them this happens because it is a porous material and is highly prone to this kind of damage. As we continued inspecting the other affected areas, we found similar problems on the surfaces. The renewal required our high-end honing pads and our top of the line process.

We offered a stone polishing service to refinish the surface and remove all the etching that caused the marble to lose its appeal. We would use our exclusive high-quality products and our professional equipment to ensure optimal results. Our process is effective because we have tried dozens of methods and we have exactly the right ones for every job. We assured the owners that after we finished our work, their surfaces would look amazing and beautiful once again. They were pleased with our assessment, and after hearing we could solve their problem, they immediately agreed to set up a date for the restoration.

We returned on the scheduled date for the stone polishing process. It was going to be a thorough, skillful procedure that required the most effective methods, consisting of several steps. We needed to work on the marble entryway floor and address the damaged fireplaces and the bathroom. Starting on the stone floor, we cleaned the surface using our exclusive stone-safe cleaner and a high-speed scrubber. This product now has an enhanced formula that can help inhibit the growth of bacteria, fungi, mold and microorganisms. When the floor was completely clean, we performed all the necessary repairs in the grout lines and left them with a brand-new appearance. When this step was completed, we made sure the floor was ready for the honing process by stripping its coating.

To hone the stone, we ran our high grade pads, each with increased levels of grit. We continued grinding until all the scratches, etches, and stains were removed. Once the marble was honed, we were ready to begin the polishing process. To achieve the gloss desired by our client, we used a series of abrasive materials and our special powders. We grinded with a higher grit level until we obtained the requested sheen. Once that was done, we continued by sealing the stone with our specially designed Stone Armor. This sealant is useful on floors because it protects the surfaces from the wear and tear of heavy foot traffic, and shields them from all sorts of liquids, providing protection against stains and other damaging agents. It also brings the marble back to life with an enhanced look.

To finish the work on the floor, we sealed the grout lines with ColorSeal. This high-quality product prevents water absorption and protects the surfaces against dirt, grime, and all other harmful external agents, all while making cleaning routines easier and faster. It also gives the grout a uniform color, thereby boosting its appearance. Since it comes in a variety of colors, the owners were able to choose one that matched their floor. After we finished working on the entryway, we refurbished the fireplaces and the bathroom as the owners requested. The surfaces were buffed, protected, and looking beautiful. With the right maintenance, this great condition would last for a long time.

When all the restorations were finished, the surfaces looked astonishing. The entryway floor had a fantastic new appearance. All the blemishes, scratches, and dull spots had been removed from the stone. The marble recovered its natural luster and beauty. The grout lines on the floor had a pristine, spotless appearance, and both were fully protected thanks to our special sealants. The entryway, the fireplaces, and the bathroom were in top condition, finally free of all the issues that were giving the owners a difficult time.

We invited our clients to see the outcome of the process. The family was thrilled to see the entryway had regained its radiance. The dull, unsightly appearance of the marble was gone. The floor looked beautiful and shiny once again. They continued inspecting the other surface and were relieved everything had been successfully restored. The owners were happy with the results and said that our performance had gone beyond their expectations. After thanking us, they stated that from that point on, they would recommend our services to all their friends, family, and neighbors. Sir Grout Houston had become their company of choice for any hard surface restoration they might need in the future.

We always take time to train our clients on how to perform proper cleaning routines. Before leaving, we gave the family some recommendations and suggestions to keep the surfaces looking great and make maintenance easier, faster, safer, and more effective:

• Clean the floor using pH-neutral, stone-safe cleaners that won't remove the sealer or etch the stone, like our Natural Hard Surface Cleaner. Our exclusive product won't cause any damage and it has an enhanced formula that provides protection against fungi and bacteria. Acidic substances react negatively with the composition of the stone and leave etches on the surface, causing dull spots to appear. Cleaners with these kinds of properties should not be used on marble.


• Keep the marble floor dry. Avoid leaving spills and liquids lingering for long periods of time. They are absorbed and stain the stone quickly. For this reason, they should be dried out immediately. Also, frequently use a damp mop to get rid of dirt. This should be done to prevent scratches caused by daily foot traffic.


• Seal the marble surface every year. If the floor is unsealed, all sorts of liquids can be absorbed easily. This causes stains and discoloration as well as other signs of deterioration, like etching. It's very important to keep the stone fully sealed and protected to prevent these damages.


• For the bathroom, we recommend keeping the environment well ventilated. This will allow moisture to flow freely, reducing mold and mildew growth. To decrease soap scum accumulation, we advised squeegeeing the bathroom periodically. We also suggested using liquid soap instead of bar soap.

Our outstanding process, superior products, and these easy to follow recommendations are guaranteed to keep the restored surfaces looking their best for a long time.

It is possible to give your damaged natural stone surfaces a breath of new life with Sir Grout Houston's professional assistance. Our award-wining stone polishing processes will leave any stone fully protected and with an astonishing look. We provide the most experienced and qualified services that will make your surface alluring once again. As a leading company in the hard surface restoration industry, we have the most effective techniques to help you with your problem. Don't hesitate to contact us by calling (713) 856-9586 or by filling out our "Request a Quote" form for a free in-home consultation. We will attend you gladly. Also, keep up to date with our latest info and promotions by subscribing to our newsletter.

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