Our Stone Honing Experts in Houston, TX Brought Back the Shine for This Kitchen Granite Countertop

July 18, 2019

Recently, we got a call from a Houston resident who needed to have her beautiful granite kitchen countertop restored. When she first moved into her brand-new home, she found a huge scratch on her granite countertop. Concerned, she contacted the contractor who built her home and asked him to repair it. Unfortunately, the restoration was unsuccessful and made the countertop look worse. The contractor used improper honing methods that resulted in a dull-looking surface. He also failed to completely remove the scratch from the natural stone.


The homeowner wasn't pleased with the outcome, so she decided to try restoring the surface on her own. She tried using store-bought products that promised to restore the surface's shine, but none of them worked. Frustrated, she went online to search for advice on the matter. She found that it would be necessary to hone the countertop to get rid of the scratches. However, this time she had to make sure to leave it in the hand of professionals to achieve the best possible results. With this in mind, she searched for Houston stone honing professionals. Shortly after, she found our website. After browsing the before and after gallery and seeing some of the natural stone restoration services we had previously carried out, she called to schedule a free in-home consultation.

Granite surfaces are a popular material for kitchen countertops. Even though they're porous, proper sealing and wiping away spills is usually all it takes to avoid possible intrusions. However, when it comes to retaining its beautiful appearance, granite must be maintained properly. Most people use incorrect cleaning and repairing methods that damage granite surfaces, making them look etched and dull. If your natural stone surface has been severely damaged, it's best to leave it in the hands of experts in the field of hard surface restoration.

On the day of the appointment, our stone honing experts assessed the countertop to offer the homeowner the best possible solution. After a swift but thorough inspection of the surface, they concluded it would be necessary to hone the stone to get it back in shape. Additionally, the area where the contractor had performed the repair had a matte finish, while the rest of the surface was polished. The client wanted then entire countertop to have a polished finish to better match the bright appearance she desired.

Thankfully, it was nothing our team couldn't handle. They offered the customer a well-performed stone honing and polishing service. These two procedures would be enough to remove the scratches and restore the shine of her granite countertop. Confident in our ability to restore the surface, she agreed to the proposal.

Sir Grout Houston's experts went back to client's home later that week, ready to perform the service. They started by using a pH-neutral cleaner with a high-speed scrubber to deep clean the granite surface. This cleaner can also help inhibit the growth of bacteria, fungi, mold and microorganisms. Once it was clean, they used a low grit diamond pad to get rid of the scratch. They honed the stone until they achieved a smooth surface. Next, they thoroughly polished the countertop to give it the nice, glossy finish the customer desired.

After they finished the job, our team showed the customer the results. The granite countertop looked beautiful and made the customer very happy. She was amazed by how our techs had managed to remove the etch marks and make it shine. She thanked our crew and assured them she would recommend Sir Grout Houston to her friends and family.

Before leaving, our stone honing specialists gave the homeowner some maintenance tips for keeping the surface in top condition. First, they recommended steering away from harsh cleaners because they can dull and scratch granite surfaces. They proposed using pH-neutral stone-safe cleaners like Sir Grout's Natural Hard Surface Cleaner instead. Second, they suggested wiping away any spills as soon as they happened, especially if they're acidic in nature. Third, they advised her to never miss a maintenance and sealing session. This could result in heavy damage or costly repairs.

Has your granite lost its appeal? If you need to have it restored, call the leading experts in the field of hard surface restoration. Here at Sir Grout Houston, we have the necessary tools and expertise to provide you with the best services in the industry. Call us at (713) 856-9586 or fill out the "Request a Quote" form at the bottom of this page to schedule a free in-home evaluation today. Make sure to subscribe to our newsletter to keep up with our latest news and promotions.

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