This Damaged Floor Finally Recovered Its Luster Thanks to Our Stone Polishing Process in Houston

December 07, 2018

Natural stones like marble or granite have a polished, glossy finish when freshly installed. This shine is a natural property of the stone and can give any surface a luxurious, upscale look. However, daily wear and tear slowly degrade the stone and makes its luster disappear. These types of rocks are also vulnerable to harsh chemical substances. When products with these properties are used on the stone surface, they produce dull spots known as etching. These unsightly blemishes leave the surface without its lustrous appeal. When this happens, a stone polishing process is necessary to bring back the sheen of the stone. A polished finish is highly reflective and displays vibrant natural colors. This process requires high-end equipment and special products, as well as knowledge in hard surface restoration. Qualified professionals will know exactly how to perform this task correctly.


A family from Houston, TX had done everything to restore their entryway's natural stone floor and bring back its beautiful sheen. Over the years they hired several companies for the restoration, but none of them were successful. The floor remained marred by scratches and dull spots. Fortunately, one of their friends came to visit and they told him about the problem. He was a former Sir Grout Houston client and he immediately recommended our stone polishing service in Houston, TX. He said we had completely transformed his marble floor. He advised his friends to visit our website and get more information. He was sure we could help them solve their problem.

They followed his advice and went online to browse our site. They were carefully going through everything on the homepage when our picture gallery caught their attention. The pictures showcased the superior quality of our work and the outstanding results we provide our customers. They were reassured when they saw all the natural stone floors we had restored. After looking at the pictures, they read comments and testimonials from previous satisfied clients. The positive feedback certified us as leading experts in hard surface restoration. This fully convinced the family we could solve the problems on their entryway floor that other companies couldn't. They decided to schedule a free in-home consultation by filling out a "Request a Quote" form.

We arrived at the customer's house a couple of days later for the evaluation of the surface and to offer the most effective solution for the problems. After greeting the owners, we began the assessment. We immediately realized that previous companies had been putting topical solutions on top of the stone. This only caused more damage and couldn't rectify the problems. As we continued the inspection, we observed the stone had lost its luster and the surface had been damaged by foot traffic. This gave the entire floor a blemished appearance. We also learned the stone was unsealed. We explained to the owners that this left the surface exposed to all sorts of damage from external agents. Any liquid could easily be absorbed and would cause more harm to the unsealed stone. When we finished the inspection, we concluded that the floor required our experienced methods, professional tools, and high-quality products for complete restoration.

We offered a stone polishing service to refinish the surface and remove all the damages the floor had suffered through the years. We would also seal the stone with our special sealant. We assured the owners that after we finished our work, their entryway floor would look shiny and beautiful once again. They were pleased with our assessment and the solution we proposed. They immediately agreed to set up a date for the job.

We returned on the scheduled date for the stone polishing process. It is a multi-step procedure that requires the most effective techniques and professional equipment. We needed to work on the entryway stone floor and address the damage left on the surface by previous companies. We started by removing all the products that had been used on the floor. After that, we were ready to clean the surface. We used our exclusive stone-safe cleaner and a high-speed scrubber. This product now has an enhanced formula that can help inhibit the growth of bacteria, fungi, mold and microorganisms. When the surface was completely clean, we were ready for the honing process. To hone the stone, we ran our high grade pads, each with increased levels of grit. We continued grinding until all the scratches, etches, and stains were removed. Once this was done, we were ready to begin polishing the stone.

To achieve the gloss desired by our client, we used a series of abrasive materials and our special powders. We grinded with a higher grit level until we obtained the requested sheen. Once the surface was polished, we continued by sealing the stone with our specially designed Stone Armor. This sealant is useful on floors because it protects the surfaces from the wear and tear of heavy foot traffic and shields them from all sorts of liquids, providing protection against stains, discoloration, and other signs of deterioration. It also brings the stone back to life. The surface was buffed, protected, and looking beautiful. With the right maintenance, this great condition would last for a long time.

When we completed all the steps, we invited the family to see the outcome of our work. They were beyond thrilled because all the damage was finally gone from the surface. The floor had fully recovered its lustrous, lavish appearance. They were blown away with the gorgeous appearance the shiny finish gave the entryway. The family was happy with the results and relieved they finally found a company that could restore their floor. They said our performance had gone beyond their expectations. After thanking us, they stated that from that point on, they would recommend our services to all their friends, family, and neighbors. Sir Grout Houston had become their company of choice for hard surface restoration.

Before leaving, we gave the family some recommendations and suggestions for performing safer and more effective cleaning routines. We recommended cleaning the floor using pH-neutral soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Our product doesn't leave residue and won't cause any damage to the tiles and grout. It now has ingredients that can help provide protection against bacteria and fungi. It is also important to keep the surface as dry as possible. Spills shouldn't be left lingering on the floor for long periods of time. If any spill occurs, it should be removed immediately using a towel or a terry cloth. We advised them to avoid using abrasive tools because they can scratch the tiles. When scrubbing the surface, excessive force is not necessary after our sealant is applied. They will be able to clean the floor with minimal effort.

We do not recommend using soap-based or acidic cleaners. These products contain harsh agents that can deteriorate the stone, leaving stains or dull spots on the surface. They can also leave residue that causes damage to the grout lines and can discolor or even break them. This can lead to more severe issues, such as water leakage. We suggested avoiding dirty mops when cleaning the floor. Rinsing a dirty mop into the cleaning solution leads to grime build-up. For this reason, only clean mops should be used. Finally, we recommended sealing the stone every year to keep it fully protected and free of damages. These easy to follow recommendations, our experienced service, and our superior products guarantee safer and more effective cleaning routines.

It is possible to restore your dull and damaged natural stone surfaces to their prime with Sir Grout Houston's professional help. Our award-wining stone polishing processes will bring back the luster to any surface. We provide the most experienced and qualified assistance that will make your natural stone alluring once again. As a leading company in the hard surface restoration industry, we have the most effective techniques at your disposal. Don't hesitate to contact us by calling (713) 856-9586 or by filling out our "Request a Quote" form for a free in-home consultation. We will attend you gladly. Also, keep up to date with our latest info and promotions by subscribing to our newsletter.

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