This Restaurant in Houston Needed our Professional Stone Polishing Service to Bring Back the Radiance of Its Floors

December 21, 2018

A busy restaurant can receive hundreds of customers on a daily basis. With all this foot traffic, surfaces are likely to become dull and unappealing. Natural stone surfaces offer the elegance and sturdiness a restaurant needs, but they are not impervious to damages. For instance, as floors receive wear and tear, the natural gloss of the stone starts to fade. Furthermore, using harsh cleaning products only causes negative effects and more damage. Acidic substances can create etching on the stone. When this happens, dull spots blemish the surface and they can't be removed with conventional methods. Damaged floors are not suitable for a booming restaurant because they don't leave a good impression on customers. For this reason, it is necessary to keep the surfaces well-maintained and in top condition. If there are any dull spots or scratches on the stone, the best option is to contact professionals with the knowledge and the right equipment to remove the damages successfully and safely.


A restaurant in downtown Houston, TX was equipped with natural stone floors that gave the establishment a stylish look. The restaurant hosts dozens of customers every day. This heavy foot traffic had taken a toll on the surfaces. The floors were besmirched by dull spots, scratches, and dirt accumulation in the grout lines. The condition of the surfaces was not ideal for the restaurant. The cleaning crew performed regular maintenance, but they were having a difficult time with the floors. They tried using products like vinegar and ammonia. Unfortunately, this only produced negative results. They notified the manager and he went to inspect the floors. He noticed the natural stone had lost its luster and appeal. It had become scratched and dull. He decided to look for professional assistance. Thankfully, he found our stone polishing service in Houston, TX and we were able to offer a cost-effective solution.

The manager talked with one his friends and she recommended Sir Grout Houston. We had worked on her marble countertops and she was very happy with the results. She suggested checking out our website to get more information. He followed her advice and went online to browse our site. As he was going through the site, the picture gallery caught his attention. The pictures showcased the outstanding results we provide our customers. When he finished browsing the gallery, he read testimonials from previous satisfied clients. All the positive feedback we receive from our customers is a testament to the dedication we put in our work and the quality of our service. After thoroughly checking our website, he was convinced we could restore the restaurant's floors. He called us and scheduled a free consultation.

We arrived at the restaurant a couple of days later for the evaluation of the floors and to offer the most effective solution for the restoration. After greeting the manager, we proceeded with the assessment. We began by inspecting the entryway floor. We noticed the stone was etched and had lost its shine. We told the manager using products with harsh chemical properties had caused more damage to the floor. As we continued the inspection, we observed the grout lines suffered from accumulation of dirt and grime. This gave the entire floor an unclean appearance. We also learned the stone was unsealed. We explained that this left the surface exposed to all sorts of damage from external agents. Any liquid could easily be absorbed and the stone would be vulnerable to scratches and etching. We informed the manager that restoring the natural stone floors couldn't be done without using our special process and professional equipment.

We offered a stone polishing service to remove all the damages from the floors. We would polish the stone to any finish the manager requested. We would use our advanced techniques and exclusive stone-safe products to ensure optimal results. We would also seal the stone and the grout lines with our special sealants. We assured the manager the floors would look beautiful and radiant when we were finished. He was pleased with the solution we proposed, so he accepted our offer and agreed to set up a date for the job.

We returned to the restaurant on the scheduled day to begin the restoration of the floors. It was going to be a process that required the most efficient methods would consist of several steps. We started by cleaning the surfaces using a stone-safe cleaner and a high-speed scrubber. Our sealer now has an enhanced formula that can help inhibit the growth of bacteria, fungi, mold and microorganisms. When the floors were no longer dirty, we performed all the necessary repairs in the grout lines and left them pristine and spotless. Before polishing, we needed to hone the stone. We stripped the coating and made sure the surfaces were ready for the honing process. We ran three sets of honing pads, each with increased levels of grit. We continued grinding until all the dull spots and scratches were removed. When this was completed, we began the polishing process.

To polish the stone and achieve the gloss desired by our client, we increased the level of grit and grinded using a series of abrasive materials and our special powders. Once that was done, we continued by sealing the stone with our exclusive Stone Armor. This sealant is especially useful on floors because it protects the surfaces from the wear and tear of heavy foot traffic and shields them from all sorts of liquids, providing protection against stains and other damaging agents. It also enhances the limestone by giving it a brand-new look. To finish the process, we sealed the grout lines with ColorSeal. This high-quality sealant blocks the absorption of water and wards off damages from dirt, grime, and spills. It also enhances the look of the grout lines by giving them a uniform color and a renewed appearance. It comes in a wide range of colors, so we used one that matched the restaurant's tiles.

When we finished all the steps, the floors had been fully restored and the restaurant looked beautiful. We invited the manager to see the outcome of our work. He saw the floors and was amazed because they no longer looked dull or scratched. The stone had recovered its natural shine. The surfaces were in top condition and fully protected to endure heavy foot traffic. The manager was happy with the results and said our performance had gone beyond his expectations. After thanking us, he stated that from that point on, he would recommend our services to everyone he knew. Sir Grout Houston had become his company of choice for hard surface restoration.

We always take our time to teach our clients how to perform safer and more effective cleaning routines. Before leaving, we gave the maintenance crew some suggestions to keep the floors looking great. We recommended using pH-neutral soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Our product doesn't leave residue and won't cause damage. It now has ingredients that can help provide protection against bacteria and fungi. It is also important to keep the surface as dry as possible. Spills shouldn't be left lingering on the floors for long periods of time. If any spill occurs, it should be removed immediately using a towel or a terry cloth.

We don't recommend using abrasive tools such as wools because they can scratch the natural stone tiles. When scrubbing the surfaces, excessive force is not necessary after our sealants are applied. They will be able to clean the floors with minimal effort. Also, using soap-based or acidic cleaners can cause more damage. These products contain harsh agents that react negatively with the composition of the stone. They leave residue that seeps into the surface and produces etching. This spoils the appearance of the floors. To prevent all these damages, it is necessary to keep the stone sealed. Check the sealant periodically by pouring a few drops of water on the surface. If the stone absorbs the liquid, then it needs sealing. We recommend replacing the sealant every year.

It is possible to restore your natural stone surfaces and bring back their beauty with Sir Grout Houston's professional help. Our award-wining stone polishing processes will leave any surface fully protected and gleaming beautifully. We provide top of the line and qualified service that's effective in any setting, including bustling commercial environments. As a leading company in the hard surface restoration industry, we have years of experience and the most qualified technicians at your disposal. Don't hesitate contacting us by calling (713) 856-9586 or by filling out our "Request a Quote" form for a free in-home consultation. We will attend you gladly. Also, keep up to date with our latest info and promotions by subscribing to our newsletter.

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